Frequently Asked Questions

We offer a wide range of jewelry including rings, necklaces, bracelets, earrings, and watches. Our collection includes both fine jewelry made with precious metals and gemstones, as well as fashion jewelry for everyday wear.
Yes, we are committed to ethical sourcing and only work with suppliers who adhere to strict ethical standards. Our diamonds and gemstones are sourced from reputable suppliers who follow the Kimberley Process Certification Scheme and other ethical practices.
Yes, we offer custom jewelry design services. Our experienced designers can work with you to create a unique piece of jewelry that reflects your personal style and preferences. Whether it's an engagement ring or a special gift, we can bring your vision to life.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, you can return it within 30 days of purchase for a full refund or exchange. Please note that custom-designed jewelry may have different return policies, so please inquire for more details.
Yes, we offer jewelry repair services to help keep your pieces in excellent condition. Whether it's resizing a ring, replacing a missing stone, or cleaning and polishing, our skilled jewelers can handle a wide range of repairs. We also offer regular maintenance services to keep your jewelry looking its best.
Yes, we provide professional jewelry appraisal services. Our certified appraisers can assess the value of your jewelry for insurance purposes, estate planning, or personal knowledge. Appointments are recommended for appraisal services.
Yes, we offer financing options to make your jewelry purchase more affordable. We have partnerships with reputable financing companies that can provide flexible payment plans to suit your budget. Please inquire in-store for more details.
We provide care instructions for each type of jewelry we sell. Generally, it is recommended to store your jewelry in a clean, dry place and avoid exposing it to harsh chemicals or extreme temperatures. Regular cleaning and maintenance can help preserve the beauty and longevity of your jewelry.
Yes, we offer complimentary gift wrapping services for all purchases. Whether it's a birthday, anniversary, or any special occasion, we can make your gift extra special with our beautiful gift wrapping.